How to Shop for a Digital Camera

Canceling online orders

Written by Gail Bjork

Most companies do not process cancellations of online orders made by email. Learn why it’s important to call a company to cancel an order.

phone-operatorIf you need to cancel an order placed online, call the company…do not send an email. Many companies state in their email order confirmation that cancellations can not be handled by email. Individuals who process orders are usually not the same ones reading customer email.

Once an item is entered into the shipping process, it cannot be canceled. It can, however, be returned for a refund. The company should provide all information necessary for a return.

When canceling an order by phone, have the order information and your credit card number ready to expedite the process. Never send credit card information in an email.

Before placing a order online

Before ordering, make sure you understand the company return policy. There may be a restocking fees, especially for electronic items such as digital cameras.

Make sure you really want an item before ordering online.  The return process can be a hassle, time-consuming and costly.

About the author

Gail Bjork

Gail Bjork, who is passionate about digital photography, is the owner and editor of Digicamhelp.Gail is the author of three illustrated ebooks about digital photography. A number of her photos and digital photography related articles appear at other websites.In 2006, a series of her photos, People in the Louvre, were exhibited at the Underground Photo Gallery
in Iisalmi Finland. Eight of her photos taken in the Florida scrub are on permanent exhibition at Parrish Medical Center in Titusville, Florida.Gail served twelve years as an elected member of The School Board of Palm Beach County, Florida, one of the largest school districts in the U.S. She has also been the editor of a small town newspaper and a free-lance writer. Gail and her husband owned and ran several small businesses.